Michelle has been nothing short of exceptional throughout my entire loan readiness journey. She’s consistently gone above and beyond—always ready with valuable insights, up-to-date information, and clear, detailed explanations that made even the most complex concepts easy to understand. Her guidance has empowered me to make confident financial decisions and feel truly prepared for each step of the process.

What sets Michelle apart is not just her knowledge, but her patience, professionalism, and genuine commitment to helping others succeed. She’s approachable, thorough, and clearly passionate about what she does.

I highly recommend Michelle to anyone serious about improving their financial readiness. She’s truly a game-changer.

Jason was absolutely amazing to work with! From start to finish, he was professional, patient, and extremely knowledgeable. He took the time to walk me through each part of the process, making sure I understood everything clearly. What stood out most was how he provided personalized advice tailored to my specific credit situation—something you don’t always get. Jason made me feel seen and supported, and for the first time in a long time, I truly believe my financial goals are within reach. He even offered to follow up and encouraged me to reach out directly with any questions. Highly recommend working with him!

I’ve been a client now twice…first time the agent I spoke to did there job to assist me in improving my way of life. Today, April 25, 2025, I had the opportunity to speak with the most kind, understanding, and genuine women within a customer service roll. Alana not only went above and beyond to not only help with my account but she also showed compassion. We are living in a different time but when you interact with someone like Alana it makes you see and feel hope. Thank you for our conversation and all you did today, even just listening. Extremely Grateful! 🙏🏾

Desiree Dallas helped me understand my plan better than before. She walked me through and encouraged me to continue on my journey. It was a pleasure speaking with Desiree and I’ll be sure to share her contact information with family and friends. Thanks Desiree for being so knowledgeable and helpful!

I have been working with UQUAL for a year now and service is consistently thorough. Today I had concerns and inquiries about my credit report, Christopher Ruby was extremely helpful and answered my questions one by one. He explained each situation and provided possible actions to take. I appreciated not feeling like my inquiries were meaningless, instead I was validated and educated. I learned a lot and ended the conversation feeling more confident. Again, thank you to Christopher Ruby. Your support was appreciated.